Our professional team of agents are qualified to handle all types of field calls on your behalf.
These include:
Face-to-face interviews with your customers/debtors: to confirm personal information such as address, telephone numbers, email address, employment information, assess current financial situation and ability to pay, educate the importance of addressing the issue.
Pre-purchase inspections to ensure that an asset that is be purchased/used as security is legitimate and that all identifiers are correct.
Intelligence gathering: such as obtaining information for insurance claims or to assist with enforcement of a judgment.
Occupancy checks: to establish if a person is still residing at an address.
Completion of forms: such as direct debit, hardship.